This extremely interesting course allows students to grasp indispensable communication techniques to enrich their working experience, thus gaining very satisfying results.

Course contents are as follows:

Telemarketing principles
Work scheduling
Correct psychological attitude and word choices
Most suitable argumentations to make offers interesting
How to manage objections and transform them into positive elements
How to schedule an appointment
How to close sales

An operator trained by this course is extremely qualified. Therefore, companies in need of these workers can refer to the Francesco Crispi Study Center as their privileged catchment area.

For detailed information about our courses click here